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501deals

Helpdesk

Free tier

Business

Free for eligible nonprofits

Verified Aug 2026

What you get

A shared-inbox ticketing tool that lets support teams manage customer messages, automate workflows, and track performance from a single dashboard.

How to redeem

  1. Visit the vendor's nonprofit/discount page (see source link).
  2. Confirm eligibility and apply or sign up following their process.

Rules & restrictions

The full terms, in plain language.

Worth knowing

must be a registered nonprofit organization; must be a registered non-profit entity under local laws; no business or professional organizations; no legislative or political organizations; no churches, associations of churches, or other religious organizations; no schools or colleges unless funded exclusively by private donations; no government offices; no libraries or museums unless financed exclusively by private donations; no organizations that advocate, support, or practice discrimination based on age, ethnicity, gender, national origin, disability, race, size, religion, or socioeconomic status; max 20 agents; must publish a HelpDesk.com banner or text link on organization homepage

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About Helpdesk

HelpDesk is a cloud-based ticketing platform that consolidates incoming support messages from multiple channels into a shared queue, enabling teams to assign, track, and resolve customer or constituent inquiries using automation, private notes, and reporting tools.

Helpdesk's website ↗